sykes customer service representative job description

sykes customer service representative job description

Was offered a transfer but was unable to accept because I can only commit to part time hours. Full job description and instant apply on Lensa. WebAbout SYKES SYKES is now a part of Sitel Group! Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. Responsibilities for customer service & sales representative. POSITION SUMMARY To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, Get a free, personalized salary estimate based on today's job market. SYKES in Malvern is seeking to hire people with a passion for helping people one caring interaction at a time. Customer Service Representative in Boydton, VA Expand search. Starting pay of $17/hour with opportunities for overtime and shift pick-ups. WebAssist customers with inbound customer service tasks over the phone. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) Get notified about new Customer Service Representative jobs in Canada. Customer service reps are the front lines of service providers in customer support. . Work From Home, Canada. Know Your Worth. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Experience. c***@sykes.com. By continuing to explore our website, you agree to our use of cookies. The most important task, however, is to give the customer a pleasant experience and a positive feeling. 11/21/2022 11:27 PM. 24 jobs at Sykes Enterprises, Incorporated. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Customer Service III at Sykes . Remote in Spartanburg, SC 29316. REPORTS TO: Account Supervisor. French Speaking Permanent Customer Service Representative. Email. SYKES Enterprises Easy 1-Click Apply. Job description: Seasonal Customer Service Representative. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. I hung up on a guy that was screaming and cussing at me and I got fired. This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Customer Service Agent Jan 2014 Aug 2014 Sykes Fort Smith, AR. Get notified about new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. Business Support Companies, Consulting Companies, Customer Service Representative job title. Join us as a Priority Services User Support Specialist to manage inbound customer service inquiries from some of our largest users partnered with Stripe! Jobs. Sign in to save Customer Service Representative at Sitel Group (previously Sykes). Sykes Enterprises is a global American business process outsourcing service based in Tampa, Florida. We want people who have an excellent personality, empathy and strong work ethic. Use this Zoom Name Format: "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. WebAssist customers with inbound customer service tasks over the phone. $14 an hour. Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs Solutions built by operations for CX success. Job Description . Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. Address: 101 Sykes Blvd. Site: Chavies Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. State/Province: Kentucky Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification. SYKES Enterprises Easy 1-Click Apply. Acknowledging and resolving customer complaints. Employment Type. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Strong interpersonal, communication and customer service skills. However, employment in call centers is expected to grow by 36 . WebRemote: Customer Service Rep (Canada) Work From Home, Canada. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. I loved working there. We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. Want to know more about this vacancy? rights reserved I have essential tremors and at the time, I wasn't taking medication for it. Navigate through multiple systems. ESSENTIAL DUTIES AND RESPONSIBILITIES. KEY NOT FOUND: ei.filter.lock-cta.message. Customer Support Representativ. Helping customers with their Ancestry account. Your job seeking activity is only visible to you. Full-time. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. SYKES Interview questions for Customer Service Representative at SYKES We analyzed 287 interview reviews for Customer Service Representative at SYKES from various job sites, social network groups and forums. You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. WebJob Type: Share this job SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. Great place to work. | Customer Service Representative | Start ASAP! This is a work-at-home position, the location . Need good internet through. SYKES is the best company where you can work, learn and grow. Opportunities are available to support our English and Spanish speaking Customers. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Really enjoyed being a Customer Service Agent for Sykes/TurboTax. Flexible work hours good balance between business and personal life phenomenal culture. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. Select one or more posts to update this view. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Filter your search results by job function, title, or location. Job Description Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. Responding to inventory management inquiries; At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . SYKES: Customer Service Representative job in Fort Lauderdale, FL. Full time. Sykes Philippines Makati City . Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. Workplace Type: B&M Lensa, Inc. - Lensa is a job search engine. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. . Job Description. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Initiative, ability to multitask and prioritise. Permanent. Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. 4 days ago. Our company offers customer service solutions, tailored to the unique needs of our clients. City: Chavies A Customer Service Representative is a job that requires the ability to handle multiple tasks. Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. Salary: 25,000 - 50,000 PHP Sykes Philippines Muntinlupa City Posted February 8, 2023 Apply Now Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Working as a Customer Service Representative at Sykes Enterprises, Incorporated: 202 Reviews | Indeed.com Start of main content Sykes Enterprises, Incorporated 41 3.3 Write a review Snapshot Why Join Us 8.9K Reviews 1.5K Salaries 97 Jobs 61 Questions Interviews 28 Photos Want to work here? SYKES HIRING! Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Business process outsourcing (BPO) services, IT consultancy, and IT-enabled services such as technical support and serviceare all offered by the organization. Per Hour (Employer est. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. View Job description, benefits and responsibilities. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. They usually take incoming telephone calls and information over the telephone, but some. - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. What does a Customer Service Representative do? SYKES is now a part of Sitel Group ! We are looking for a few Customer Service Representatives to join our team of incredible people. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Description. People who call you can say anything they want to you and sometimes it gets pretty bad. Required qualifications, skills and experience. Sometimes changes were made and we were not notified in a timely manner. Find out if you meet the requirements! Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. Description. Find out if you meet the requirements! We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. SYKES-Sitel Cyprus is equal opportunity employer. Etisalat Egypt - Maadi, Cairo 2 days ago. Per Hour (Employer est. Zip/Postal Code: 41727 HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Unfortunately, call volume plummeted. John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. In many cases it was all about informing and guiding them through preparing their returns, extensions or amendments. They know first-hand how satisfied and dissatisfied customers are with the services they receive. WebJob description Your interest in SYKES has come at an exciting time in our history. Visit the Career Advice Hub to see tips on interviewing and resume writing. Begin a remote-based career with a team that pioneered work-at . As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. Our complete service offering helps clients acquire, retain and increase the . I had worked there 2 1/2 years when they changed work duties helping people with gaming issues like pacman and I am not a gamer. Every day, we see the power of unique individuals bringing unique talents to work to accomplish a world of change. There were a lot of young people and I learned da lot from them about computers. Hiring Group: Agent Title: Intuit Customer Service Representative ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Explore Careers with SYKES Dynamic opportunities to grow. Services for every stage of your customer journey. Contact Number +506 **** **** Engage via Phone. Our company offers customer service solutions, tailored to the unique needs of our clients. They customers can be mean on the phone but that's any phone job. Apply to Management Analyst, Concierge, Patient Care Coordinator and more! For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): I have been told they learned more from me then in class. Customer Support Representativ. 8 hour shift. Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES Job Description Glassdoor.com. Customer Service Agent Resume Examples & Samples. If you meet those criteria, you can be very successful in this role. Last name. . Contact. rights reserved Posted: (3 days ago) Per Hour (Employer est. Office Administrator (TEST-DO NOT USE) Work , Posted: (3 days ago) $15.00 AN HOUR MOVING TO $17 AFTER BEING UPSKILED, Full benefits package including medical, dental, vision and life insurance, 100% free college tuition program after one year of employment through University of Arizona Global Campus, Requisition #: 3045BR Sykes Customer Service Representative in Larnaca . How we act, how we make decisions and who we are, regardless of tenure or title. Apply Now . Where. Select one or more posts to update this view. Services for every stage of your customer journey. JOB TITLE: Customer Support Advisor. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Act as the company gatekeeper. Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Remote. Processing money movement requests as well as answer inquiries on Legacy Annuity products. Click herefor more information on our Cookie Policy and Privacy Policy. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Job was secure and the team was very supportive. I really enjoyed being able to help new hires in their transition period before they go on the floor. Work, learn and grow with the Top Employer and BPO Company of the Year! Responsible for monitoring, tracking, and sending demonstration units for sales demos and physician trainings. SYKES: Customer Service Representative job in Miami, FL. Web78 Sykes Remote Customer Service Agent jobs available on Indeed.com. Home View All Jobs (416) Job Information. Posted February 13, 2023 . My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. WebSYKES Customer Service Representative Jobs | Glassdoor Tucson, AZ Nashville, TN. ), $15.00 Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. To get . Our Representatives communicate with Customers by telephone to provide information regarding fares, schedules, routes, flights, and space availability for upcoming travel. Required Language. Sykes Customer Service Representative (57,800 Monthly Pay + 10k SB) | Start ASAP! As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Country: United States The worlds best-known brands trust us to deliver an unmatched level of customerservice. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (6 days ago) Sykes Enterprises, Incorporated 3.3. Permanent + 1. Job Description. Zumra Food - Nasr City, Cairo 3 days ago. Required Language. Handle product recalls. SYKES-Sitel Cyprus is equal opportunity employer. Does the customer experience landscape look the same in every country? SYKES Banking Customer Service Representative Augusta, GA 2d $14.00 Per Hour (Employer est.) Permanent. EEO statement: EOE/Veteran/Disabled. Phone (479)784-8600. Review customers' accounts to ensure that accounts are up to date and billing is. Use , Posted: (7 days ago) Per Hour (Employer est. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Job opportunities for customer service representatives in all industries are expected to increase by 5 percent between 2016 and 2026. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. You can unsubscribe from these emails at any time. SYKES is now a part of Sitel Group! Click herefor more information on our Cookie Policy and Privacy Policy. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Full time. Hiring multiple candidates. Is your business falling into a CX technology trap? What unites us as a SYKES family? It was hard for my customers to understand me sometimes. Support from Team leader, HR and great colleagues. Engage via Email. By continuing to explore our website, you agree to our use of cookies. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Understand and strive to meet or exceed metrics while providing excellent customer service. , Posted: (4 days ago) Job Requirements Enjoy building relationships while helping your customers sorting out their queries. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. Family oriented environment, but focused on the task and goals. 4. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Password - SYKESATC. However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. SYKES Job description SUMMARYProvides customers and end users with customer, product and/or technicalsupport by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following . Choosing a career in healthcare is a major decision that requires thought and planning. - SYKES di Sykes Philippines. Work with some of the most popular brands in theworld. All Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . Posted: (6 days ago) WebAverage Sykes Enterprises, Incorporated Customer Service Representative hourly pay in the United States is approximately $12.10, which is 15% below the national average. Jobs View All Jobs. PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. We use cookies to improve your experience on our site. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. Basic understanding of technical troubleshooting. SYKES is proud to be an equal employment opportunity employer. Required qualifications, skills and experience. 30+ days ago. Alabama, Work From Home, SYKES Easy 1-Click Apply. The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. Polish. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey.

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