vivid seats complaints

vivid seats complaints

I specifically chose a section my whole group is in. I do expect a refund of the differance that the seats should sell for. Vivid seats has been getting scammy lately. 2,266 Reviews of Vividseats.com - Sitejabber Vivid nor Ticketmaster seem to care about my issue. I called Vividseats and was told there was nothing they could do. I called before the event and after. Sign up to receive our free weekly newsletter. Shame shame for all the people you have messed with and hurt. Nothing arrived. 5 Weeks later changed their policy!!! After taking the money and securing it they cancelled my tickets and locked the money out of my purchasing power so I can't even buy more tickets. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Nowhere was I told before or after buying the parking spot that I had to be there before the game started. IE, Hundreds of people are standing in front of you. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. Vivid Seats' slogan is, "Empowering every fan to get to the live events that shape their most vivid moments and memories." And that about sums up their purpose. I purchased two tickets for Garth Brooks in Gainesville five months before the concert My ticket were mailed to me earlier than expected. 3 for $533.58. How is one supposed to know that xfer Piggyback means your tickets aren't together? The issue was they didnt have the tickets, but had 2 close by. Its not final unless I had the tickets available which I didnt. Vivid Seats' 100% Buyer Guarantee means that if your event is canceled without a rescheduled date, or if your tickets aren't validated or don't arrive on time, you'll be fully compensated or. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. After a couple days and a hour or two of being on hold I finally received my refund. Working at Vivid Seats: 108 Reviews | Indeed.com Vivid Seats provided fraudulent tickets to me. We were able to confirm that a previous advocate was able to move forward with giving you a full refund for your order and uploaded a $75 in store credit under your order file as a one time courtesy. A. I cant understand why a company would allow a third party to sell tickets before the venue even has them and for triple The price for general admission, now Ill be the one with the most expensive ticket there and the worst seats smh never again. And we dont stop there; we invest in technology to keep our costs low, and pass the savings on to you. And on top of that he made sure I got my credit for my [purchase, Amanda from vivid seats was very helpful purchasing our parking pass, very perfesaiomal answering all my questions and help pick best parking. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Eugene was very helpful with my questions. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Is Vivid Seats Legit or Real? | Vivid Seats Reviews (2022) I bought tickets 2 months in advance. This is not what I paid for. After a problem with payment for tickets, I called and received outstanding customer service with Anthony. Working at Vivid Seats | Glassdoor Our content is intended to be used for general information purposes only. GAME WAS NEXT WEEK. the aftermarket brokers all have their inventory on stubhub, vivid, etc, so long as they pay the fees to be a part of those services. I expect to pay the normal service fees, but not what you charged me for the tickets. Vivid Seats' email and phones were not responding to many numerous requests. We would love to review your order again to see if there's anything we can do to make this right for you. To sell tickets, they must meet Vivid Seats requirements. Vivid seats fees are fairly standard for the industry, taking a 10% commission on each transaction to the seller. Vivid Seats LLC - DE, IL, KY, LA, MA, MI, MN, MT, NC, ND - Bizapedia I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Mark, your concerns are absolutely matter to us and we certainly value your feedback. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Accidentally purchased tickets on wrong date and chatted with an agent immediately after. Tickets must meet standards set by Vivid Seats they must be for a U.S. event, and you cant sell tickets before you own them. This company is a scam, they held themselves out as a licensed seller of tickets until you purchase a ticket and find out they are resellers of scalped tickets. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you. Apply this Vivid Seats coupon code for $15 off first . Dont use this site they are horrible. The seller is not responsible for paying shipping fees. A. Amalia G. Today. Well my tickets were an e-transfer from one of their professional scalpers and I cannot sell these tickets on any reputable site because most reputable sites dont allow e-transfer tickets. only our *Volume Resellers* are allowed to re-sell tickets. The company was founded in 2001. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. When purchasing tickets, we encourage each fan to make the purchasing option that best suits them. Overview VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Desired outcome: Due to the sensitivity of this delivery method, only our large resellers can list these types of tickets. Vivid Seats - Home - Facebook Vivid Seats Review: Not delivering seats - ComplaintsBoard.com VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Vivid Seats complaints 101 E Erica Minz of Lake Forest, US Jun 14, 2022 2:25 pm EDT Verified customer Received incorrect order June 13, 2022 I purchased concert tickets. I was able to purchase tickets during and event before the presale of a show overall the tickets are real yet they are overpriced compared to the original sale. Needless to say, I never got them, missed the show (wife's birthday gift) and didn't get a nickel back. Vivid Seats gets you the best seats in the house | CNN Underscored Beware. We always want to provide an excellent buying experience for our fans and encourage each fan to contact us if there are any changes that need to be made prior to their desired event. The confirmation number they gave me was completely useless and also did not allow me to access my tickets. THEY ARE SCAMMERS. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. We can also confirm a previous advocate already shared with you that your tickets were delivered to the provided email at the time of purchase. You advised that you arrived at 7:50 PM. They are kind courteous very easy to understand and very efficient made sure that I was accommodated and went out of their way to make sure that I was happy and that I was getting what I wanted and that's very important was not trying to rush me off the phone they were very patient and professional and nowadays a lot of people are not professional but vivid the young lady that talked to me and was Tony she was superb. They take your money, and you have no valid tickets. The guarantee protects buyers from getting invalid tickets and ensures they receive their tickets on time. Fans can go online and search 'Resell My Tickets' or they can resell by posting on social media. So I quickly attempted to purchase another ticket. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. SeatGeek Reviews 2022: Is SeatGeek Legit, Safe & Reliable? - Google There were plenty of open spaces, but I wasnt allowed in. Could never get the tickets. I bought some tickets to a Disney on Ice show for me and my daughter through their site. No. We have confirmed that your tickets are still valid for entry, and if you were to encounter any issues at the venue with these tickets we encourage you to call us immediately so we can help ensure you get to attend. We hope you were still able to find nearby parking and enjoy the remainder of the game regardless of the issue with the lot closure after the game started. Suite 800. I highly recommend purchasing tickets from a verified seller on Vivid Seats. Unsubscribe at any time. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. BS. It also assists sellers who have tickets and want to sell them safely. Worst ticket platform that gives two sh*ts about their customers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ordered tickets for Gary Allan concert last September. greenthumb47 , 2022-08-02. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. 10.1K Ratings. Claim your listing for free to respond to reviews, update your profile and manage your listing.

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